One-Minute Apology

Friday, March 1, 2002

(NAPSA)—Love may mean never having to say you're sorry, but in most relationships—from family to friendships to business—there are times when you must swallow little pride and take the blamefor what has happened. Apologies may not KenBlanchard] be easy, but these don’t Margret McBride] have to be impossible, @ne either. In fact, accordMinute mg to a new book, apologizing effecarmen tively can be an woe! instrumentaltool for : succeeding in business andinlife. The One Minute Apology: A Powerful Way to Make Things Better (William Morrow, $19.95), by Ken Blanchard and Margret McBride, teaches readers how to accept responsibility for their mistakes and address the damage with integrity. In a One Minute Apology, there are no excuses, no self-victimization and no drama. Instead, it’s simple, to the point and a powerfully effective means toward improvingrelationships. The book offers an amazingly simple idea that is one of the strongest actions people can take for improving morale—amongcolleagues, employees, family and friends. The One Minute Apology is available in bookstores. To learn more, visit www.harpercollins.com.

--- PHOTOS ---

File: 20190731-120108-20190731-120107-55875.pdf.jpg

--- FILES ---

File: 20190731-120107-55875.pdf